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Western Union: Globalization benefits a money transfer market leader

Published: December 2012 · Publisher: MarketLine
Western Union was established as a telegraph company in the mid-19th century, and began money transfer operations in 1871. Its telegram and business communication services ceased in 2006, but by this time the money transfer business had long ...
Report Type Case Studies
Language English
Format Electronic (PDF)
Pages22
Frequency Updated Annually
Availability Will be emailed within 1 business day
Reference No. 0109-2797
Price € 369,00
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Introduction

Western Union was established as a telegraph company in the mid-19th century, and began money transfer operations in 1871. Its telegram and business communication services ceased in 2006, but by this time the money transfer business had long been Western Union’s main revenue source.

Features and benefits

* The publisher's Case Studies describe topics such as innovative products, business models, and significant company acquisitions.
* Fact-based and presented in an accessible style, they explain the rationale of commercial decisions and illustrate wider market and economic trends.

Highlights

Western Union has enjoyed a decade of continuous profitability, firmly establishing itself as a leading telecommunications company. It is a leading player in the global cross-border money transfer market with a market share of 17%.
In 2011, Western Union reported that 84% of its annual revenue was derived from consumer-to-consumer money transfer services, 14% from consumer-to-business transfers, and 2% from other services.

Your key questions answered

* How has economic migration drive demand for remittance services in the global market?
* How will Western Union respond to the challenges posed by increasing regulation and competition?
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OVERVIEW
Catalyst
Summary
A LEADING ELECTRONIC COMMUNICATIONS PLAYER
Its original business was providing electric telegraph services
The telegraph had technical similarities to modern communication systems
Western Union has faced indirect competition more than once in its history
The company was briefly present in the telephone market
Since 1879, Western Union has focused on data transmission services
By 1980, money transfers overtook telegram delivery as its main revenue stream
Western Union now offers a range of money transfer service options
ECONOMIC MIGRATION DRIVES DEMAND FOR REMITTANCE SERVICES
C2C transfers dominate Western Union’s revenue
People are moving from lower income to higher income countries
Annual remittance values are increasing globally
Western Union’s C2C business has benefited from these global trends
Expanding infrastructure allows Western Union to exploit growth in remittances
THE FUTURE: REGULATION AND COMPETITION
Regulation is increasingly stringent
Prices are tending to fall
CONCLUSIONS
Focus on core business allows Western Union to benefit from macroeconomic and demographic trends
APPENDIX
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Copyright © FriedlNet. You may share using our tools Please don't cut content from FriedlNet and redistribute by email or post to the web.